We tend to think about finding our passion in terms of happiness and pleasure, but there’s also another side to it. Passion can come from hardships and struggles as well–perhaps even more so.

Bezos believes that his new hires should stop attempting to achieve "balance" within their professional and personal lives, since that implies a strict trade-off between the two. Instead, Bezos envisions a more holistic relationship between work and life outside the office.

In fact, I'm starting to believe that “Thank You” is the most under-appreciated and under-used phrase on the planet. It is appropriate in nearly any situation and it is a better response than most of the things we say.